TBC88 FAQ — all your questions answered, right here

No. TBC88's rules allow each person to hold only one account. Creating multiple accounts is a direct violation of the Terms and Conditions. Doing so may result in permanent suspension of all accounts and forfeiture of any balance.

Yes. Your account is activated as soon as email or OTP verification is complete. Once you make a deposit, you can start enjoying Sports Betting, slots, and Live Casino — plus a welcome bonus on your first deposit.

Some details can be updated directly from Account Settings. For important information such as your name or date of birth, contact TBC88 support. Accurate information is required for identity (KYC) verification.

KYC (Know Your Customer) is the identity verification process. Before making a withdrawal, or when large transactions occur on your account, you may be asked to provide a photo of your national ID or passport. This keeps your account secure.

on the Login page Click the "Forgot Password?" option. Enter your registered email or mobile number and we'll send you a reset link or OTP. You can set a new password in under 3 minutes.

Entering the wrong password too many times will temporarily lock your account. Wait a little while and try again, or reset your password. If the problem persists, contact TBC88 support for a quick resolution.

2FA is not mandatory, but it's highly recommended. With it enabled, no one can log in to your account with just the password — a mobile OTP is required too. You can turn 2FA on at any time from Account Settings.

No. TBC88 will never ask for your password, OTP, or payment PIN via email, chat, or phone. If anyone requests this information, it's a scam — report it to support immediately and change your password.

Yes. tbc88 supports simultaneous login from multiple devices. For security, always log out after using an unfamiliar device and avoid saving your password on it.

Log in and on the Deposit page Go to the deposit page. Choose your preferred method — mobile banking, bank transfer, or crypto. Enter the amount and follow the instructions. Most deposits are credited within minutes.

The minimum deposit amount on TBC88 varies by payment method. In general, the minimums for mobile banking and bank transfers are kept low so new players can get started easily. For the latest limits, on the Deposit page see details.

TBC88 processes withdrawals as quickly as possible. Mobile banking transfers are typically completed within a few hours, while bank transfers may take 1–3 business days. Having your KYC verification completed speeds up the process.

TBC88 does not charge any fees on deposits. However, your payment provider may apply their own transfer charges. For the latest information, Deposit page or check Support.

No. Bonus balance cannot be withdrawn directly. Every bonus has a specific rollover requirement — meaning the bonus amount must be wagered a set number of times before it becomes withdrawable. For more details, Terms and Conditionsis available.

Please allow some time after making a payment — occasional delays can occur due to network lag. If your deposit is still not reflected after 30 minutes, contact tbc88 Support with your transfer reference number.

TBC88 offers betting on 20+ sports including cricket, football, tennis, badminton, kabaddi, basketball, and volleyball. You'll find both in-play live betting and pre-match betting options. For more details, on the Sports page see details.

TBC88 supports three odds formats: Decimal, Fractional, and Moneyline. Decimal is the most popular — odds × stake = total return (including stake). For example, a 100 BDT bet at odds of 1.95 returns 195 BDT if you win.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, some markets offer a "Cash Out" option — allowing you to take partial or full returns before the match ends.

In most cases, the full bet amount is refunded when a match is abandoned or cancelled. Rules may vary by sport or market — Terms and Conditions see details.

Maximum bet limits depend on the sport, market, and account type. VIP members generally enjoy higher limits. For specific limits, Betting Page check or ask our support team.

TBC88 has hundreds of games including slots, Live Blackjack, Baccarat, Roulette, Poker, and Dragon Tiger. Games from premium software providers mean high-quality graphics and gameplay. For more details, Slots and on the Live Casino page see details.

In Live Casino, real dealers run the games in front of a camera and you can watch and play along via HD video streaming. It's the closest you'll get to a real casino — from home.

RTP (Return to Player) is the percentage of total bets a game pays back to players over the long run. For example, a 96% RTP means that for every 100 BDT wagered, the average return is 96 BDT — though this is a long-term average, and individual spin results will vary.

Yes. All tbc88 games run on mobile browsers. For an even better experience, download the tbc88 app — enjoy faster loading, smoother gameplay, and exclusive app offers. Visit the App page →

The TBC88 VIP program rewards you with points as you play. More points mean a higher VIP tier — and each tier unlocks exclusive bonuses, cashback, a dedicated account manager, and much more. on the VIP page View details.

After creating a new account, the welcome bonus is automatically credited on your first deposit. Check the Promotions page for the latest bonus terms and amounts. Rollover requirements must be met before the bonus can be withdrawn.

TBC88 offers regular cashback — you get back a portion of your losses during a set period. The higher your VIP tier, the higher your cashback rate. Log in to your account to see current offers.

Yes, some bonuses and points have an expiry date. If unused within the specified period, they may expire. For details on bonus validity, check the Account section or in the Terms & Conditions Find out more.

TBC88 support is available 24/7 via live chat and email. Log in and click the live chat icon to connect with an agent — issues are usually resolved within minutes.

The TBC88 app is free to download. on the App page to download the Android or iOS version. The app includes biometric login, push notifications, and exclusive app bonuses.

You can set up self-exclusion or close your account from Account Settings or by contacting support. It's possible to deactivate your account for a period of 6 months to 5 years. To learn more, Responsible Gaming page see details.

For any complaint, first reach out to our support team via live chat or email. If the issue remains unresolved, you may submit a formal complaint by email. tbc88 takes every complaint seriously and aims to respond within the defined timeframe.